FAQ

Why Choose North Fork Water Corp?

NFW is a family-owned and operated business providing direct delivery of Poland Spring and Deer Park bottled water, along with a wide variety of consumer products, to residences and businesses throughout Eastern Long Island. In addition to water, NFW can deliver many products you use daily direct to your door. We carry a variety of products including sodas, juices, coffee (including Keurig products and k-cups), and even beer.

How the Water Delivery Program Works

We deliver on an every 2 week or 4 week delivery schedule. After your first delivery you will receive a schedule by email and in the mail indicating all dates your driver will be in the area to service you. Your driver will exchange any empties you leave in your designated area.  You can always manage your deliveries and account online 24/7 or by calling our office at (631) 727 – 8610.

Receiving Your First Delivery

You do not need to be at home to receive regular deliveries; you can simply leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. You’ll also receive a printed water delivery schedule that will tell you exactly when you will receive your upcoming deliveries for the current year. You can access your up-to-date delivery schedule 24 hours a day, 7 days a week online at any time once you’ve created an account. You can view your bills, make changes to your delivery schedule such as adding extra deliveries or suspending a delivery if you’re going to be away, and add other products to your order.

How often will water be delivered to me?

We deliver bottled water to you every 2 weeks or 4 weeks. You can also schedule extra deliveries if you need additional water or other products by logging into your online account or calling our office at (631) 727 – 8610.

Are your bottles recyclable?

Yes, the cases of bottles are all recyclable. Furthermore, your 5-gallon containers are returnable, and will be washed, sanitized and re-used. These bottles are sanitized and recycled Poland Spring and Deer Parks’ bottling plants, where they lead the industry in re-using 5-gallon bottles.

How will you bill me?

We will bill you according to the payment method you establish when you sign up for your bottled delivery service. We will enroll your card in our Automatic Payment service or we will mail you a monthly statement.

Why should I drink spring water? How is it different from tap water?

Taste, for starters. Many people are turned off by the aftertaste that comes from some chlorinated tap water. Then there’s the question of quality. Many now worry about the threat of lead, chemicals or microorganisms in some public water systems. Poland Spring and Deer Park are vigilant about selecting their spring sources; exacting about advanced filtration, bottling and packaging. They have to be-unlike public systems, our water is meant only for drinking. Convenience is another factor. You can’t take your kitchen sink with you, but you can take the delicious, natural refreshment of spring water in an unbreakable, re-sealable user-friendly bottle-in a wide variety of shapes and sizes. That’s why you see so many people toting bottled water wherever they go. Healthfulness, too. Recognizing that water is an important part of maintaining a healthy lifestyle, people are relying on bottled spring water not just for its great taste, high quality and convenience-but also for its role in helping them to achieve their personal health goals.

How long can unopened bottles of water be stored?

The U.S. Food and Drug Administration (FDA), which regulates the bottled water industry, does not require a shelf life for bottled water. Bottled water can be used indefinitely if stored properly, but we recommend no more than two years for non-carbonated water, and one year for sparkling water.

Where should I store the water?

Bottled water should be stored in a cool (i.e. room temperature), dry environment away from chemicals such as household cleaning products, solvents such as gasoline, paint thinners and other toxic or odorous materials, and away from direct sunlight. A partially consumed bottle should be capped when not being consumed.